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General

IS IT POSSIBLE TO USE 4FREEDOM FOR MULTI-PARTY VOICE AND VIDEO CALLS?

This feature will be available soon – stay tuned!

WHEN WILL 4FREEDOM MOBILE PHONES BECOME AVAILABLE?

4Freedom Secure Phones are available now. Usually phone orders ship within 1 – 2 business days after your order. You should...

HOW LONG WILL IT TAKE FOR MY SIM CARD TO ARRIVE?

We ship SIM cards on the next business day after your order is placed. Within the US, shipping should take...

WHAT WILL BE THE ETA FOR MY ORDER?

For SIM card orders and mobile devices, we normally ship on the next business day. From ship date to delivery...

WHY WON’T MY SIM CARD FIT IN MY PHONE?

The 4Freedom Mobile SIM card is actually 3 SIM cards in one – standard, mini, and nano. To get the...

4FREEDOM SECURE Mobile

THE 4FREEDOM PHONE IS COMPATIBLE WITH WHICH CASES?

The 4Freedom Private Phone and 4Freedom Private Phone Pro each come with their own case. In detail, each comes with:...

HOW MANY SIM CARDS DO 4FREEDOM PRIVATE PHONES SUPPORT?

Up to two SIM cards can be used simultaneously in the 4Freedom Private Phone and the 4Freedom Private Phone Pro.

HOW DO I ORDER A 4FREEDOM PRIVATE PHONE WHEN I ALREADY PURCHASED A SUBSCRIPTION?

To order a 4Freedom Mobile Private Phone when you already have a subscription, Please go to the homepage, www.4Freedommobile.com Please...

WHEN WILL THE 4FREEDOM PRIVATE PHONES BE AVAILABLE?

4Freedom Private Phones are available now. Usually phone orders ship within 1 – 2 business days after your order. You...

WHAT ARE THE MAIN DIFFERENCES BETWEEN THE PHONES?

4Freedom Secure Phone – secure hardware with a secure OS (no tracking by Google or Apple); secure updates directly...

4FREEDOM Private Number

WHY WON’T MY SIM CARD FIT IN MY PHONE?

The 4Freedom Mobile SIM card provides multiple sizes in the same card: standard SIM, mini-SIM, and nano-SIM. We do this...

CAN I USE BOTH MY EXISTING MOBILE NUMBER AND 4FREEDOM MOBILE'S PRIVATE NUMBER AT THE SAME TIME?

Yes, you can use both numbers but you will need to log in to 4Freedom Mobile with whatever number you...

DO I NEED A 4FREEDOM MOBILE PRIVATE NUMBER IN ORDER TO USE 4FREEDOM MOBILE?

No, you can keep your existing mobile number. However, during the start-up process, 4Freedom Mobile will provide you with a...

CAN I USE MY CURRENT PROVIDER AND 4FREEDOM MOBILE COVERAGE AT THE SAME TIME?

Yes, you can. In order to use both 4Freedom Mobile service and your current provider’s service at the same time...

CAN I CONTINUE TO USE MY CURRENT SERVICE PROVIDER WHILE ALSO USING 4FREEDOM MOBILE?

Yes, you can use both your current mobile provider and 4Freedom Mobile at the same time. You should keep your...

Subscriptions and Billing

WHY AM I CHARGED 25% FOR TAXES AND FEES?

For Services In the US all mobile providers are obligated to charge several different government taxes and fees on mobile...

IS IT POSSIBLE TO TRY VOLTA FOR FREE BEFORE I SUBSCRIBE?

Volta does not offer a free trial plan. However, the Digital Nomad plan (regularly $39.99/month) that includes unlimited private talk,...

HOW CAN I CANCEL MY SUBSCRIPTION?

In order to cancel your subscription, please contact “4Freedom Mobile Support”.

AM I ABLE TO PAY FOR MY SUBSCRIPTION USING DIGITAL CURRENCIES (SUCH AS BITCOIN)?

Not at the moment, but 4Freedom Mobile Private Payments will evolve in the near future – we are in the...

HOW CAN I CHANGE MY SUBSCRIPTION PLAN?

In order to change your subscription plan, please log in to your 4Freedom Mobile My Account, and click on the...

4FREEDOM Private Messenger

I HAVEN’T PURCHASED A SUBSCRIPTION PLAN YET – I ONLY USE THE FREE 4FREEDOM PRIVATE MESSENGER. HOWEVER, WHEN ENTERING MY “ACCOUNT” SECTION, I SEE THE “4FREEDOM PRIVATE PAYMENTS” OPTION. CAN I USE IT EVEN THOUGH I HAVEN’T PURCHASED THE CORRESPONDING PLAN?

No, 4Freedom Private Payments is available to use only if you buy one of the corresponding plans.

HOW CAN I CREATE A FREE 4FREEDOM MOBILE PRIVATE MESSENGER ACCOUNT?

To create a free 4Freedom Mobile Private Messenger app-only account, please go to Create Free Volta App Account – Volta...

HOW DOES 4FREEDOM MOBILE PRIVACY WORK IF I TALK OR EXCHANGE MESSAGES WITH A NON-4FREEDOM USER?

4Freedom Mobile Private Numbers are completely anonymous, meaning that a telecommunications listener won’t be able to determine who is calling...

WHAT IS LOW DATA USAGE MODE AND HOW DOES IT WORK?

The unique SC Protocol makes 4Freedom Messenger one of the lowest data-consuming communications apps on the market. If your internet...

WHAT MAKES 4FREEDOM MESSENGER GROUPS SO AWESOME?

4Freedom Messenger groups are a powerful communication tool for instant messaging. Here are a few key features that make them...

4FREEDOM Private Network VPN

HOW DO I START SECURING MY INTERNET ACTIVITY WITH 4FREEDOM MOBILE? HOW DO I ACTIVATE 4FREEDOM MOBILE(VOLTA) PRIVATE NETWORK VPN?

To start securing your internet activity, download and activate Volta Private Network: In the 4Freedom Mobile (Volta) app, go to...

DOES 4FREEDOM MOBILE TRACK MY ACTIVITY?

One of the founding principles of 4Freedom Mobile is what we call our “No Logs” policy. This means that we...

HOW IS 4FREEDOM MOBILE (VOLTA) PROTECT DIFFERENT FROM OTHER VPN SERVICES?

A VPN is one of the best ways to mask your online activity. When using a VPN, your data connection...

WHAT IS A VPN?

A VPN is the best way to mask your online activity. When using a VPN, your data connection is encrypted,...

WHAT IS KILL SWITCH AND HOW DOES IT WORK?

Kill Switch is a feature that helps prevent unprotected access to the internet in which your traffic does not go...

How do I...?

HOW DO I BLOCK CALLS?

There are four ways to block calls in the 4Freedom Mobile app: Option 1: Tap the “Calls” button to see...

WHAT IS THE SIGN-UP PROCESS?

The process to subscribe and start using 4Freedom Mobile works as follows: Option 1: Order a 4Freedom Secure Phone +...

I’M HAVING ISSUES WITH COUNTRY CODES GETTING CHANGED IN MY CONTACTS APP SINCE INSTALLING THE 4FREEDOM MOBILE SIM. WHAT DO I DO?

Please turn off Dial Assist on your phone: How to Turn Off Dial Assist on iPhone Open the Settings app....

HOW DO I DOWNLOAD THE 4FREEDOM MOBILE WIRELESS APP?

Please go to the bottom of the 4Freedom Mobile website and click on the Download the App link or click...

HOW DO I USE MY PHONE NUMBER ONCE I HAVE PORTED IT IN?

After your current number will be ported to 4Freedom Mobile, you will log into the 4Freedom Mobile app with your...

4FREEDOM Private Payments

I HAVEN’T PURCHASED A SUBSCRIPTION PLAN YET – I ONLY USE THE FREE 4FREEDOM PRIVATE MESSENGER. HOWEVER, WHEN ENTERING MY “ACCOUNT” SECTION, I SEE THE “4FREEDOM PRIVATE PAYMENTS” OPTION. CAN I USE IT EVEN THOUGH I HAVEN’T PURCHASED THE CORRESPONDING PLAN?

No, 4Freedom Private Payments is available to use only if you buy one of the corresponding plans.

CAN I USE THE SAME CREDIT CARD TO PAY FOR ALL OF MY SUBSCRIPTIONS?

Yes, you can use the same credit card to pay for all of your subscriptions.

HOW CAN I SET UP A CRYPTO-WALLET THAT ISN'T ON AN EXCHANGE?

4Freedom Mobile is not involved with digital currency and cannot provide you with either a secure or simple way to...

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